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Dental Receptionist

Melrose Park, IL

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Dental Receptionist
Melrose Park
Employment Type
We are seeking a dental office front desk receptionist to become a part of our team! You will accommodate patients, as well as identify areas of improvement to increase efficiency. Experience is a must. Must be bilingual in English and Spanish.
Answers telephone in a timely and polite manner, preferably within three rings.
Routinely demonstrates superior customer service skills.
Communicates with Patients in a courteous, professional, cooperative and mature manner.
Scans information into Electronic Health Record.
Protects patient confidentiality per policies and procedures.
Demonstrates the ability to collect medical office charges, post charges to patient accounts and accurately manage cash drawer.
Accurately enters procedures codes with correct diagnosis.
Accurately reconciles charges for the day.
Accurately prepares daily deposits.
File Insurance claims
Insurance network credentialing and renewing for dentist.
Assist in license renewals and dental association renewals.
Ensure all osha, dental board plus related policies procedures are properly followed
Update Patients personal information
Inform employer when supplies need to be re-ordered
Inform employer of broken or malfunctioning equipment
Clean and maintain all areas of the office
Providing assistance in the office with tasks such as appointment scheduling, record keeping, telephone management, and billing
Manage patient records, filing, and recall systems
Assist with implementation and documentation of current infection control standards
​ Qualifications:
Previous experience in customer service, front desk service, or other related fields
Fluent in Spanish and English
Ability to build rapport with patients
Strong organizational skills
Excellent written and verbal communication skills
Willingness to learn and improve as an individual
A true family dental office, which consist of husband and wife dentists caring for the oral health of Melrose Park and the surrounding communities

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