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Job Details

Community Health Worker

Company name
Office of the Legal Defender - Maricopa County

Phoenix, AZ

Apply for this job

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Position Overview

The Community Health Worker provides required Healthy Start services of recruitment and enrollment, case management, health and safety questionnaires, health information, and community referrals for assistance to at-risk families of South Phoenix, Laveen and Maryvale.

Position Qualifications

Minimum education and/or experience

High school diploma or GED and two (2) years' experience working with pregnant women, infants, and/or toddlers in a social service program such as WIC, Parents as Teachers, Head Start or other home visiting program enrolling, conducting outreach and/or case management in a health or social service setting. Post-secondary education may substitute for the minimum requirements on a year for year basis.

Specialized training, certifications, and/or other special requirements:

CPR and First Aid (adult and infant) will be required within the first six (6) months of employment. Must successfully complete a fingerprint and background screening. Must possess, or have the ability to obtain by the time of hire, a valid Arizona driver's license and Vehicle Use Permit.

Knowledge, skills, and abilities:

Knowledge of: Community health issues related to families. Perinatal health issues. Local health care and social service resources. 

Skill in: Establishing rapport with community residents of diverse ethnic, cultural, and age groups. Verbally communicating with others to convey information. Communicating in writing in a clear and concise manner. Adapting communication style to best fit the needs of the client. 

Ability to: Operate computer equipment and use software programs to complete required paperwork, reports, email correspondence, and other administrative tasks. Provide culturally appropriate health care information to clients. Work effectively and efficiently with clients and employees. Maintain regular and reliable attendance. 

Preferred education and/or experience:

Associate's degree or higher. Experience in perinatal health care. Bilingual (English/Spanish) skills.

Preferred training, certifications and/or other special requirements:

Certification as a Public Health or Community Health Worker from an accredited college or currently enrolled in a Public Health or Community Health Worker program and eligible to receive certification within six (6) months of hire.

Working conditions:

May be required to work occasional evenings and weekends to participate in outreach events. Must be able to participate in emergency response training as scheduled and be available to respond as directed in the event of a public health emergency.

NOTE:  All employees, within one month of hire, will be required to provide evidence of immunity or receive immunizations for vaccine-preventable illnesses for any position within the Maricopa County Department of Public Health.  Required immunizations include MMR (measles, mumps, rubella), Tdap (whooping cough and diphtheria), Varicella (chicken pox) and annual Influenza and some positions require a Hepatitis B vaccine and/or a Tuberculosis test.

Essential Job Tasks

Enrolls eligible women into Healthy Start services and maintains individual case files on health and safety assessments, referrals given, maternal child health education provided, and advocacy offered to pregnant and postpartum women, women prior to and between pregnancies, and their infants and other family members, up through the second year birthday of the infant. Assists program and community participants by making recommendations, offering referrals, transporting clients to prenatal appointments and encouraging them to seek necessary medical, social, or economic assistance and other additional resources they may need. Works with participants and other partner agencies and providers in the community over the phone and in person to assure that health care and social service needs are being met. If needs are not being met, works collaboratively to establish plans that will allow families to receive needed services. Provides follow-up by telephone, mail, and email to ensure that needed services are received. Participates in outreach recruitment and education activities in the community by distributing brochures and informational materials, speaking one-on-one with residents, and giving presentations to raise awareness of services and issues regarding prenatal care, infant health, and ways to reduce infant mortality. Works outside of the office to enroll eligible families into Healthy Start services and secure additional community resources for potential referrals. Attends delivery of infants and serves as non-medical support (i.e. Doula-like) during labor when necessary. Completes data entry of client documentation for follow-up, data reports, and monitoring of the Healthy Start project. Participates in quality assurance, customer satisfaction, and project planning by submitting participant cases for periodic review, attending regular case management meetings with the team, and presenting various cases to the team for discussion.  Obtains feedback from participants on program services through surveys and makes recommendations to the management team on implementing new practices that can contribute to the success of the Healthy Start program.

Selection Procedure

The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified.  Those selected will be assessed based on evaluation of listed education and experience.  The hiring authority will interview and select the successful candidate from a list provided by Human Resources.

All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation.  A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County.  These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.

Typically, successful candidates are hired at a salary rate up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.

Maricopa County offers a Total Compensation Package that includes competitive salaries

and a comprehensive, affordable benefits package

. High value is placed on employee well-being and meeting the needs of our employees and their families. Our benefits package is comprised of traditional benefits like medical, prescription, dental, vision, and other health benefits. Employees are supported by various wellness programs including classes, coaching, and fitness center opportunities. Our generous benefit options are some of the best in Arizona and just one of the unique advantages of working for Maricopa County. Below is a representative listing of typical benefits received by most full-time employees.

Holidays and Leave

Maricopa County observes ten paid holidays per year. Most County employees accrue vacation (starting at three weeks per year for full-time employees) and sick leave (starting at one hour for every 30 hours worked for all employees). Employees also receive paid leave for other needs such as jury duty, civic duty, and bereavement.

Medical, Prescription, Behavioral Health, Dental, Vision, and Flexible Spending Accounts

We understand how important health, oral hygiene and vision are to maintaining a good quality of life. We also know our employees want to have the freedom to choose plans to best meet their needs. Eligible employees may choose from four medical plan options, an HMO, PPO, and two HDHP (High Deductible Health Plans) with a health savings account. When employees enroll in medical coverage, they are automatically enrolled in prescription and behavioral health coverage as well. There are three dental plans from which to choose, two PPO plans and a pre-paid dental plan that functions like an HMO. As is the case with medical, the plans range in cost, flexibility, and network of providers. The vision plan provides employees and their covered dependents access to routine vision services and materials, including an annual eye exam. For those who wish to set aside pre-tax dollars to pay for eligible healthcare and dependent care expenses, the flexible spending accounts are suitable for that need.

Life and Disability Insurance

Because life sometimes takes unexpected turns, the County offers life insurance coverage to help employees and their loved ones in the event of death. Basic life and basic accidental death & dismemberment insurance equivalent to one times an employee's annual base salary is provided at no cost, with the option for employees to purchase additional coverage including spouse and child life insurance. Disability insurance is available to replace a portion of an employee's salary should they experience a short-term illness or injury.


Eligible employees are covered by one of several State-sponsored retirement pension plans, including the Arizona State Retirement System (ASRS) and the Public Safety Personnel Retirement System (PSPRS). Additionally, there's the option to contribute to a 457b deferred compensation retirement savings plan that provides employees with a variety of investment opportunities. For those employees who retire from the County and from their retirement system, and have accrued 1,000 or more hours of sick leave, the County makes a $10,000 contribution to a Post-Employment Health Plan set up on their behalf to be used for payment of eligible out-of-pocket healthcare expenses.

Group Legal Plan

Maricopa County offers employees group discounts to purchase coverage for legal services such as adoptions, family matters, wills and trusts.

Wellness and Ergonomics

Maricopa County's

Wellness Works

program promotes health and wellness for employees and their families by focusing on physical activity, good nutrition, self-care and stress management. Maricopa County offers eligible employees a wellness incentive for completing a health assessment, being tobacco-free, and integrating health and well-being activities into their lives. By meeting a set of criteria, employees and their families can get reimbursed for participating in a Weight Watchers Program. On-site fitness facilities and fitness classes are provided to employees at various locations around the County. Employees and their families also have the opportunity to receive a discounted fitness club membership at LA Fitness. Employees have access to smoking cessation programs and health-related classes on various topics including nutrition, exercise and stress management. Employees located downtown benefit from an onsite pharmacy and clinic. Every fall, flu vaccines are offered to employees at various County locations. The Ergonomics team at Maricopa County works to assist departments and employees in preventing and alleviating pain and discomfort associated with the work environment. They provide guidance on the proper approach to workstation set-up, as well as ergonomic trainings and individual ergonomic evaluations.

Employee Assistance Program (EAP)

When employees and their families are faced with personal issues, confidential, short-term counseling and referral services are available to them at no cost.

Employee Discounts

Maricopa County subscribes to a service association which provides employees with volume discounts for sporting events, entertainment, and many other services.

Commute Options Program (COP)

Maricopa County provides free Valley Metro passes for the bus and light rail systems; a vanpool subsidy is also provided. Employees can decrease stress, decrease wear and tear on their vehicle and help the environment all at the same time.

New Employee Orientation (NEO)

NEO provides new employees with information about Maricopa County such as: history, organizational structure, Merit Rules, County policies and procedures, County pay system and benefits and employee programs.

Rewarding Ideas/Employee Suggestions

Employees are provided with incentives to generate ideas for improvements that result in cost reduction through increased efficiency and productivity, improved processes and procedures and elimination of duplication and waste. Our employees' ideas could put money in their pocket!!

Tuition Reimbursement

To promote Maricopa County's long term employee retention objectives, our employees are eligible to receive financial assistance to continue their education, help make them more productive, enhance their job performance, and equip them to pursue new opportunities within County government.

To learn more about the County's generous benefits, visit the Maricopa County Employee Benefits and Wellness



Prior to hire, background investigations are conducted on candidates for positions. All information contained in your online application MUST be accurate, including but not limited to criminal history, education details, and employment details. Incomplete or inaccurate information contained in your online application may delay the background investigation process, or result in your removal from employment consideration. Your resume is NOT a substitute for the information requested in the online application.

By checking this box, I confirm that I have reviewed all information provided in my online application and believe the information to be complete and accurate to the best of my knowledge.


Please identify your highest level of education COMPLETED. IMPORTANT: LIST ALL EDUCATION IN THE APPLICABLE SECTION OF THE APPLICATION. Please indicate type of diploma/degree, college major/minor, and name of institution. If you did not complete a degree program, include your high school diploma/GED information, as well as the number of college semester/quarter hours completed. NOTE: Failure to provide complete information will likely result in the disqualification of your application.


Master's degree

Bachelor's degree

Associate's degree

Technical school (non-Associate's degree)

High School diploma or GED

Less than a High School diploma or GED certificate


Do you have an Associate's degree or higher?




Do you have two (2) years of experience working with pregnant women, infants, and/or toddlers in a social service program such as WIC, Parents as Teachers, Head Start or other home visiting program enrolling, conducting outreach and/or case management in a health or social service setting?




Do you have experience in perinatal health care?




Please identify your years of experience in perinatal health care.

6 or more years

4 or more years but less than 6 years

2 or more years but less than 4 years

Less than 2 years

No experience


Please identify your certification status as a Public Health or Community Health Worker from an accredited college.

Certification as a Public Health or Community Health Worker from an accredited college.

Currently enrolled in a Public Health or Community Health Worker program.

Eligible to receive certification within six (6) months of hire.

None of the Above

Required Question


Maricopa County





301 W Jefferson

Suite 200

Phoenix, Arizona, 85003

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Company info

Office of the Legal Defender - Maricopa County
Website :

Company Profile
The Maricopa County Office of the Legal Defender provides court appointed counsel in criminal, dependency and severance cases. This site is designed to provide information about our office along with resources for clients, family members and the general publ - See more at:

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