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Job Details

Dental Office Manager

Company name
Dental Care Alliance, LLC

Shelby, MI, United States

Employment Type

Administrative, Manager, Dental, Healthcare

Posted on
Mar 15, 2021

Valid Through
Jun 28, 2021

Apply for this job


We are looking for a Dental Office Manager for our affiliate practice, Gentle Dental located in Shelby Township, MI 48316. This is a full-time position that will include some Saturday hours.  The Dental Office Manager we hire will have 1-2 years' experience managing a dental office. Must have great customer service skills with a business mind to handle financial and all daily operations of the dental office.  We offer competitive pay, plus benefits! 
This unique individual will oversee the daily operations of the dental office by managing employee relations, patient relations, and achieving operational goals. They will also be responsible for office profit & loss by managing patient scheduling, staff productivity, collections and receivables, and miscellaneous operations expenses. Additional responsibilities include stimulating new patient growth by supporting sales, marketing and promotional programs. Administrative tasks such as financial report review, bank deposits, revenue posting, and staff payroll and bonus are a part of the operational responsibilities.

Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses.
Manages office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs.
Increases and stimulates new patient growth by supporting sales, marketing and promotional programs.
Recruits, hires and develops office teams capable of providing best in class patient care.
Directly supervises office teams and pro-actively manages their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
Communicates with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
Completes administrative tasks, such as flash report review, bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports and invoice processing correctly and within deadline.
Maintains patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions and electronic QSI data.
Manages and assists designated office team members with appropriate payment and insurance processes.
Maintains facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary in compliance with all state and federal regulations, including OSHA.
Ensures flawless execution of operational standards, including compliance with established company policies, procedures, and government regulations.
Responds to doctor, patient and employee grievances, complaints, and inquiries and seeks assistance when necessary.
Continually works toward building and sustaining a joined leadership work environment with doctors.
Performs other duties as assigned.

Desired Skills:

1-2 years' of experience managing a dental office
Strong work ethic
Well organized
Ability to multi-task 

Additional benefits for full-time employees:

Dental services 
Life insurance
Paid time off
6 paid holidays off
401k to name a few

Company info

Dental Care Alliance, LLC
Website :

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