The Market Specialty Manager will oversee specialty services within the Fort Worth market.
This unique individual will oversee the daily operations of the Specialty dental operation by managing employee relations, patient relations, and achieving operational goals.
The ideal candidate will have experience in multi-unit practice management and have a very strong grasp of specialty dental services such as orthodontics, oral surgery, periodontics and endodontics.
Essential Duties and Responsibilities
Manages specialty operations within an assigned district.
Executes operational components of the company’s vision, service platform, and dental philosophy
Ensures execution of operational standards, including compliance within established company policies, procedures, and government regulations
Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses
Manages labor costs for supervisory team within budget guidelines
Increases and stimulates new patient growth and patient retention by supporting sales, marketing, and promotional programs for assigned market
Communicates with Office Managers regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully
Ensures flawless execution of operational standards, including compliance within established company policies, procedures, and government regulations.
Responds to doctor, patient, and employee grievances, complaints, and inquiries; seeks assistance when necessary
Associates Degree (AA) or Bachelor’s degree (business related field preferred)
5 – 7 years’ related supervisory experience (retail, dental/medical practice management, or related field preferred)
Experience leading a team, mentoring, and coaching others
Equivalent combination of education and leadership, management, and/or experience
Knowledge of billing and treatment case presentation preferred
Knowledge of insurance plans and dental terminology preferred
Opportunities for career growth along with continuing education programs and mentoring
A culture that celebrates each team’s success and diversity
Benefits and perks for you, your family & your pets
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