Company name
University of Louisville
Location
Louisville, KY, United States
Employment Type
Part-Time
Industry
Education, Dental
Posted on
Dec 02, 2022
Profile
Job ID: 44886
Location: undefined
Minimum Qualifications
Associate's degree or two years of college and one year of related experience, or an equivalent combination of education and experience. Grade ND1
Min: $15.41
Mid: $20.75
Max: $26.61
Preferred QualificationsTier 1 supporting all University of Louisville School of Dentistry (ULSD) Staff, Faculty and Students from a desktop/helpdesk standpoint. Supporting all hardware & software aspects of Dentistry from Clinic chair side, Thin clients and Virtual environment, Radiology, Digital Dentistry, Research Lab equipment, Audio Visual equipment in classrooms to Office PC's, Laptops, Mac's and applications. With over 1100 Faculty, Staff and Students to support and guide, the array of support for hardware software and applications is of a large and complex scale.
Also providing support and installation services for offsite clinics & offices in Paducah, Elizabethtown, Shelbyville, ACB Building for Oral Surgery and GPR, KCCP on S. 4th Street, Brown Cancer Building and KCC at Eastern Parkway.
The desktop team also provide first line support and help with our Electronic Health Record system used in our clinics with upwards of 100,000 patients each year.
Essential Duties and Responsibilities
Dental informatics uses a ticketing system for 95% of support requests but we also have walk in and phone support requests. The onus is on the technician to manage the requests in order of severity or priority!
The University of Louisville is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status. If you are unable to use our online application process due to an impairment or disability, please contact the Employment team at employment@louisville.edu or 502.852.6258.
How To Apply -Staff PositionsTo apply for this position, follow the Online App. Form link below and then click on the Apply Now. You must answer all required fields and submit your application by clicking the Submit button. Detailed instructions are available at louisville.edu/jobs in the My Career Tools section. Vacancies are routinely removed from the jobs portal around 7:00PM each Monday.
NOTE:
Only ONE attachment can be uploaded per application. If you wish to include a cover letter or other documents, please combine them as one document with your resume/cv, save the document with a simple short title that contains only letters, spaces, or numbers, and then upload.
If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.
,Company info
University of Louisville
School of Dentistry
Website : http://www.louisville.edu